Syml Patient+ Remote is a reactive, impactful and cost-efficient patient-clinician remote solution for primary and community care organisations, without compromising the already stretched resources.

The solution is a remote version of Syml PatientPlus, enabling clinicians to 'assign' clinical, at-risk or monitoring questionnaires via email or SMS messaging. All patient responses and vital sign data are filed back seamlessly to GP clinical system records. Assistive intelligence creates interactive reports, supporting clinicians in identifying threshold alerts to initiate preventative actions promptly.

Access to accurate time-critical patient health data has an immense impact on clinical monitoring and preventative care delivery measures. The ongoing unprecedented Covid-19 pandemic crisis augmented this severity, immeasurably. Significant increase in the waiting list on a national scale is being experienced due to the reduction in the standard face-to-face consultations.

With innovative use of intelligent communication technology, patient monitoring could be dramatically transformed with simple user-friendly digital engagement. Empowering patients to provide the required information from their personal devices, in the comfort of their own homes, automates bulk patient monitoring without claiming extra consultation time, where avoidable.

Whilst all patients are monitored seamlessly, the clinical time is more efficiently spent on identified priority patients. An advanced, real-time interactive data visualisation feature provides Clinicians with powerful threshold alerts for early preventative interventions.

Syml’s uniqueness lies in the multi-tiered modular configuration using data capturing, data access, protocol building, communication technology and integration engines with existing GP systems. Syml Patient+ was designed to address a direct demand from the clinicians, to reduce the numerous debilitating effects of manual paper-processing, experienced daily by healthcare professionals and administrative staff.

With this secure and ‘remote’ solution, GP practices can continue to engage and monitor patients for their clinical conditions even under the pandemic. The value-add of the fully integrated solution lies with the assistive technology and its analytical features. Patient+ Remote offers patients the peace of mind and competence to the clinical team with the desired continuity of monitoring of all patients, during and beyond COVID-19.

Product features

Patient+ Remote Feature
Patient Select
  • Individual & Bulk selection
  • Search by patient id criteria
  • Import Patient Registers from system
  • Create own Favourite Lists
Assigning from
  • Configure mandatory questionnaires
  • Choose from Customised e-library
  • Additional text options
  • Send Information from bespoke
  • e-Document library
  • Email or SMS questionnaires
  • Schedule Frequency of sending messages
  • Allocate date and time of sending
  • Configure expiry dates of questionnaires
  • Multiple Customised Reports for clinical and administrative assistance
  • Interactive reports and charts created from patient responses
  • Threshold RAG (Red/Amber/Green) alerts
  • Import file for statistical analysis
File back
  • Seamless upload to patient records with full SNOMED codes

View the Syml DynaForms Patient+ Remote Flyer

I have worked with SymlConnect on a number of successful projects within the NHS developing bespoke programmes to support and empower patients. Syml have been excellent partners who respond to requests promptly and understand how to handle patient data and integrate with NHS systems safely and securely.

Patient+ fits well with the Welsh Governament priorities to replace paperwork in the NHS and would remove the possibilities for delay and error in transcribing paper forms into digital records.

Corinne Squire

Translational Research Project Manager, Cardiff University